Super Jiggler 1/2" Lifetime Guarantee

We are committed to serving the needs of our customers. As your satisfaction is extremely important to us, please carefully review the information outlined below, and then contact our Customer Service Department based on these instructions so that we may promptly address your needs.

Please ensure that you have followed the product instructions carefully before deciding that your Jiggler is faulty. Many people do not shake the hose fast enough to get the flow going and then think that the Jiggler is broken!

Product Return Policy

If there are any problems with the quality or workmanship of your purchase, we will replace the item to your satisfaction. With our easy exchange and return policies, we'll make sure you are completely satisfied.

Lifetime Guarantee: We are so confident that you will be satisfied with the quality of the Super Jiggler 1/2" siphoning pump that we offer a money back guarantee. If this product doesn't work for you, we will return your money or replace the product. You can make a refund/replacement request through our Customer Service Department at any time. This applies only to product in it's original packaging; there is no refund on bulk pumps.

Please note the following:

1. Shipping fees are not refundable.
2. Misused, damaged or broken products will not be refunded.
3. We cannot accept returns if there are Customs, Duty or Shipping Fees owing. These fees must be paid by you in advance before you ship your return to us.
4. There may be a restocking charge of 10% of the value of the total order (including taxes and shipping costs).

* All damaged product claims will be carefully reviewed in an attempt to reduce fraudulent claims. In other words,

Returned parcels requiring an exchange or refund will only be accepted providing that you have received your Return Parcel Code in advance of sending the parcel back to us. Please follow the steps below.

1. Email our Customer Service Department at CSD in order to receive an approved, Return Merchandise Authorization Number (RMA#). Please label your email subject line, "Request for Return Merchandise Authorization Number." In the body of your email, please include your (a) full contact information, including your first and last name and/or company name, (b) order number,(c) purchase date, (d) telephone, (e) email address, (f) shipping address and (g) the reason for the return, providing a detailed explanation of the difficulty you are experiencing with the device and/or any of its components. All of these information entries are required for processing your request.

2. Within 72 hours of our receipt of your email, our Customer Service Department will review the information you have provided, and email you back with a Return Merchandise Authorization Number (RMA#). Please do not send any product to us unless and until you have received your RMA#. Once you have received your RMA#, please securely package the product, and include within your package a copy of the email from our Customer Service Department indicating your RMA#. You must send your parcel via a method that will give you a tracking number so that we can both keep things honest.

3. Once our Customer Service Department has received the product you have returned, we will then send you a confirmation email indicating our receipt of same, and our email to you will include an estimated time of delivery of your replacement Jiggler product and/or components.

Please allow us seven to twenty-one business days, from the date we receive your parcel back at our Canadian Distribution Center, to process your refund. If you have paid by means of a check or money order, a check will be issued to you within seven to twenty-one business days from the date your parcel was received at our Distribution Center.

Terms of Service

Welcome to our Website.

When you place an order with us, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. This means that no prying eyes will be able to see your personal information while it is in transit to us, because it will be encryted.

Our Secure Sockets Layer (SSL) encryption software is the industry standard - it is the best encryption method available today for confident and secure online commerce transactions.

Furthermore, all of the customer data we collect is protected against unauthorized access. All raw data is kept on a stand-alone computer behind a firewall. No raw personal data is kept on-line anywhere.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Paradise Promotions Ltd. ’s relationship with you in relation to this website.The term Paradise Promotions Ltd or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 13 George Street, Novar, Ontario, Canada. The term ‘you’ refers to the user or viewer of our website.The use of this website is subject to the following terms of use:

* The content of the pages of this website is for your general information and use only. It is subject to change without notice.

* Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

* Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

* This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

* All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

* Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

* From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

* You may not create a link to this website from another website or document without Paradise Promotions Ltd.’s prior written consent.

* Your use of this website and any dispute arising out of such use of the website is subject to the laws of Canada.

All rights reserved. Copyright 2019 - Paradise Promotions Ltd. | |

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